As we have mentioned before on this blog, Hit Trophy is 100% committed to giving out customers the best Customer Service possible. One of the best ways to give good Customer Service is by having a representative able to answer any questions that you may have as quickly as possible. That’s why next Monday, May 23rd we will be adding a 3rd phone line for our customers to call in on. That means we’ll now have 3 lines to answer questions about awards and help you with any issues that you may be having when ordering from our website. By adding a 3rd phone line, this will greatly reduce the chance that you’ll receive the dreaded answering service.
One of the best things about Hit Trophy’s Customer Service is the fact that we have a receptionist (yes real people!) who answer the phone, not a computer program. So the next time you call Hit Trophy during business hours you’ll be greeted by a friendly customer service representative, not an answering service instructing you to push one, two or three. Don’t believe us? Try us! Give us a call anytime between 8:30-5:00 EST at 419-445-5356.